Continual feedback is an important part of the process improvement efforts at Red River Youth Academy. We value the opinions and feedback provided by our clients and their parents/caregivers at discharge from our program.
During the first quarter of this year, 46 parents and 51 clients completed satisfaction surveys at discharge.
- 96 percent of clients agreed that they learned helpful coping skills during their treatment, and that they were very satisfied with the treatment they received.
- 94 percent of clients agreed that they felt better at discharge than when admitted.
- 93 percent of parents/guardians agreed that they were satisfied with the quality of care their child received, that their child’s therapist was accessible, and that staff were helpful and professional.